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Privacy Policy

River House Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.riverhousewimberley.com (the “Site”).


Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device.

As you browse the Site, we also collect information about:

• The individual pages or products you view

• What websites or search terms referred you to the Site

• How you interact with the Site

We refer to this automatically collected information as “Device Information.”

Technologies We Use

We collect Device Information using the following technologies:

Cookies

Cookies are data files placed on your device or computer and often include an anonymous unique identifier. To learn more about cookies and how to disable them, visit:

http://www.allaboutcookies.org

Log Files

Log files track actions occurring on the Site and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

Web Beacons, Tags, and Pixels

These are electronic files used to record information about how you browse the Site.


Order Information

When you make or attempt to make a purchase through the Site, we collect certain information from you, including:

• Name

• Billing address

• Shipping address

• Payment information

• Email address

• Phone number

We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.


How We Use Your Personal Information

We use the Order Information that we collect to:

• Process and fulfill orders placed through the Site

• Process payment information

• Arrange shipping

• Provide invoices and order confirmations

 

Additionally, we use this information to:

• Communicate with you

• Screen orders for potential fraud or risk

• Provide you with information, promotions, or advertising relating to our products or services when consistent with your preferences

 

We use Device Information to help:

• Screen for potential risk and fraud (particularly your IP address)

• Improve and optimize our website

• Understand how customers browse and interact with the Site

• Evaluate the success of marketing and advertising campaigns


Sharing Your Personal Information

We share your Personal Information with third parties to help us operate our website and fulfill orders.

For example:

Shopify powers our online store.

You can read more about how Shopify uses your personal information here:

https://www.shopify.com/legal/privacy

We also use Google Analytics to better understand how visitors use our website.

Learn more about how Google uses your information here:

https://www.google.com/intl/en/policies/privacy/

You can opt out of Google Analytics here:

https://tools.google.com/dlpage/gaoptout

We may also share your Personal Information when necessary to comply with applicable laws and regulations, respond to lawful requests for information, or protect our rights.


Behavioral Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications that may be of interest to you.

To learn more about how targeted advertising works, visit:

http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising through the following platforms:

Facebook

https://www.facebook.com/settings/?tab=ads

Google

https://www.google.com/settings/ads/anonymous

You can also opt out through the Digital Advertising Alliance:

http://optout.aboutads.info/


Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


Data Retention

When you place an order through the Site, we maintain your Order Information for our records unless and until you request that we delete this information.

 


Marketing Communications

By subscribing to our email list or providing your contact information at checkout, you may receive marketing emails or promotional messages from River House about new products, special offers, and store updates.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

If you choose to subscribe to SMS or text message marketing (if offered), you may receive promotional messages or updates from River House. Message and data rates may apply. You can opt out of SMS communications at any time by following the unsubscribe instructions provided in the message.


Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and support our marketing efforts.

Cookies allow us to understand how visitors use our website and help improve the functionality and performance of the Site.

You can choose to disable cookies through your individual browser settings. Please note that disabling cookies may affect how certain features of the website function.

By using our website, you consent to the use of cookies and similar tracking technologies as described in this Privacy Policy.


Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.


Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

Email:

info@riverhousewimberley.com

Mailing Address:

River House

104 Wimberley Square

Wimberley, TX 78676