Please note that River House is not responsible for packages lost, stolen, or missing once they have been marked as delivered by the carrier.
All domestic purchases include a tracking number so you can follow your package’s delivery progress.
Orders are typically processed within 2–3 business days. Processing time does not include shipping time.
Once your order has shipped, delivery typically takes 3–5 business days, depending on the carrier and destination.
Please note that shipping times are estimates and may vary due to carrier delays, weather, holidays, or other factors outside of our control.
Customers are responsible for ensuring that the shipping address entered at checkout is correct. River House is not responsible for packages delivered to incorrectly entered addresses.
Original shipping fees are non-refundable, and return shipping costs are the responsibility of the customer.